Elves Special Needs Society
Government of Canada
Apply for Canada Emergency Response Benefit (CERB) here:
General Inquiries Contact: Canada Education Savings Program – Registered Disability Savings Plan:
Canada Childcare Benefit Program (extra $300/child for eligible families):
Apply for Canada Indigenous Community Support Fund here:
Service Canada – Employment Insurance Hotline:
Service Canada has set up a separate phone line to contact them to set up EI claims for quarantine, illness, work closures, etc. due to COVID-19. Toll Free number: 1-833-381-2725.
Government of Alberta
COVID-19 Information for Albertans:
Alberta Health Services COVID-19 Updates:
Alberta Employment Insurance (EI) Sickness Benefits:
Alberta Utility Payment Deferral:
Family Violence Support:
It is important to know where you can turn if you or someone you know is experiencing family violence during the COVID-19 pandemic. Help is available to Albertans dealing with family violence, partner abuse, sexual violence, child abuse, elder abuse, pet abuse, or financial abuse.
We all play a role in learning where to turn to for help. Please consider sharing these supports among your personal and professional networks.
- Read and share – Family violence during COVID-19 info sheet
- In case of emergency, call 911. Police and emergency responders will continue to respond throughout the pandemic, even to those in quarantine.
- Family Violence Info Line
- Anonymous support from trained staff:
Call 310-1818 | 24/7 | 170+ languages
- Chat online alberta.ca/SafetyChat | 8 a.m. – 8 p.m. daily | English
City of Edmonton
City of Edmonton COVID-19 Response:
04/24 – All transit services are FREE until further notice, including Bus, LRT, and DATS.
The City of Edmonton is recommending to the Alberta Utility Commissions and utility partners a deferral period, from March 18 to June 18. No interest, penalties, or service cut-offs will occur during this period. Call your utility provider directly to arrange for a 90-day deferral on all payments. Visit energyrates.ca for more information.
- Direct Energy
If you need assistance, please call 1-866-420-3174 to explore flexible payment options, extend payment dates or answer other questions.
Edmonton residential customers can defer EPCOR water bill payments penalty and interest free for the next 90 days to ensure no one will be cut off. The company will not disconnect customers who are in arrears. To apply: contact EPCOR at 780-310- 4300.