Apply for Canada Emergency Response Benefit (CERB) here:
General Inquiries Contact: Canada Education Savings Program – Registered Disability Savings Plan:
Canada Childcare Benefit Program (extra $300/child for eligible families):
Apply for Canada Indigenous Community Support Fund here:
Service Canada – Employment Insurance Hotline:
Service Canada has set up a separate phone line to contact them to set up EI claims for quarantine, illness, work closures, etc. due to COVID-19. Toll Free number: 1-833-381-2725.
COVID-19 Information for Albertans:
Alberta Health Services COVID-19 Updates:
Alberta Employment Insurance (EI) Sickness Benefits:
Alberta Utility Payment Deferral:
Family Violence Support:
It is important to know where you can turn if you or someone you know is experiencing family violence during the COVID-19 pandemic. Help is available to Albertans dealing with family violence, partner abuse, sexual violence, child abuse, elder abuse, pet abuse, or financial abuse.
We all play a role in learning where to turn to for help. Please consider sharing these supports among your personal and professional networks.
· Read and share – Family violence during COVID-19 info sheet
· In case of emergency, call 911. Police and emergency responders will continue to respond throughout the pandemic, even to those in quarantine.
· Family Violence Info Line
· anonymous support from trained staff:
· Call 310-1818 | 24/7 | 170+ languages
· Chat online alberta.ca/SafetyChat | 8 a.m. – 8 p.m. daily | English
City of Edmonton COVID-19 Response:
04/24 – All transit services are FREE until further notice, including Bus, LRT, and DATS.
The City of Edmonton is recommending to the Alberta Utility Commissions and utility partners a deferral period, from March 18 to June 18. No interest, penalties, or service cut-offs will occur during this period. Call your utility provider directly to arrange for a 90-day deferral on all payments. Visit energyrates.ca for more information.